Account Deletion Request
This page provides information about how to request deletion of your account and associated data from AgentAct. We are committed to protecting your privacy and giving you control over your personal information.
Developer: AgentAct
Application: AgentAct AI - Step by Step
Last Updated: January 2026
How to Request Account Deletion
You can request deletion of your account directly from within the AgentAct mobile application. Follow these steps:
Open the AgentAct App
Launch the AgentAct AI application on your mobile device.
Navigate to Account Settings
Tap the menu icon (☰) in the top-left corner, then select "My Account" from the drawer.
Request Data Deletion
Scroll down to the Actions section and tap "Delete My Data".
Confirm Your Request
Read the confirmation dialog carefully and type "DELETE" (in capital letters) to confirm your request.
Account Deactivation
Your account will be immediately deactivated, and you will be logged out of the application.
Grace Period
You have 30 days to cancel your deletion request by simply logging back into your account. After this period, all data will be permanently deleted.
What Data Will Be Deleted
When you request account deletion, the following data will be permanently removed from our systems after the 30-day grace period:
Personal Information
- Email address and authentication credentials
- User profile information
- Account preferences and settings
User-Generated Content
- All acts and task objectives you created
- Execution plans and strategies
- Chat history and conversation logs
- User selections and preferences
- Observation records and outcomes
Usage Data
- Activity logs and timestamps
- Feature usage analytics
- Session information
Data Retention Timeline
Understanding when your data will be deleted:
| Data Type | Retention Period | Notes |
|---|---|---|
| Personal Information | 30 days | Deleted permanently after grace period |
| User Content | 30 days | All acts, plans, and chat history |
| Usage Analytics | 30 days | Aggregated analytics may persist |
| Financial Records | 7 years | Required for legal and tax compliance |
| Backup Systems | 90 days | Deleted from backups within 90 days |
Legal Retention Requirements
Certain data, such as financial transaction records, must be retained for legal, tax, and accounting purposes. These records are kept for up to 7 years as required by applicable law, but will be anonymized where possible.
Data We Must Retain
Some data must be retained for legal compliance, fraud prevention, or legitimate business purposes:
Financial and Legal Records
Transaction history, payment records, and invoices must be retained for up to 7 years to comply with tax laws and financial regulations.
Aggregated Analytics
Anonymized and aggregated data used for product improvements and analytics may be retained indefinitely. This data cannot be used to identify you personally.
Fraud Prevention
Records necessary to prevent fraud, abuse, or security incidents may be retained as required by law and legitimate security interests.
Legal Obligations
Data subject to legal holds, court orders, or other legal processes will be retained as legally required.
Cancelling Your Deletion Request
Changed your mind? You can cancel your account deletion request within 30 days:
Log Back Into AgentAct
Open the app and sign in with your existing credentials.
Account Automatically Reactivated
Your deletion request will be automatically cancelled, and your account will be fully restored.
After 30 Days
Once the 30-day grace period has passed, your data will be permanently deleted and cannot be recovered. You will need to create a new account if you wish to use AgentAct again.
Need Help?
If you have questions about account deletion or data privacy, please contact us:
Email: privacy@agentact.ai
Support: support@agentact.ai
We aim to respond to all privacy-related inquiries within 48 hours.